Grab

11-50 employees
100 jobs posted

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Manager, Omnicommerce Operational Excellence and API

Business & Management

Added

1 hour ago

Location

🇮🇩 Jakarta

Type

Full time

Salary

Salary not provided

Related skills

risk management gtm pos fraud prevention api integrations

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📋 Description

Lead partner integrations and API pipelines with Grab ID
Design GTM rollout strategies for Indonesia with cross-functional teams
Oversee reservations, billing SOPs, and quality frameworks across partners
Ensure smooth onboarding journeys for new merchants with guidance
Drive merchant satisfaction and manage risk, including fraud prevention

🎯 Requirements

Bachelor's degree in related field
4–5 years experience with leadership/executive stakeholders
API integrations, POS partners, and product ecosystems
Navigate merchant disputes, partnerships, and commercial agreements
Fluent in written and spoken English
GTM launches, merchant ops, and risk management experience

🎁 Benefits

Term Life Insurance and Medical Insurance
GrabFlex benefits package
Parental and Birthday leave
LASA volunteering leave
Grabber Assistance Programme
FlexWork differentiated hours

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