Manager, Operations Quality Assurance Program

📋 Description

• Build and manage operations QA programs that validate compliance with Fleet standards, maintenance
• Establish audit plans, sampling approaches, scoring methods, evidence standards, reporting cadence
• Lead field audits and program reviews across site operations, maintenance execution, documentation
• Identify systemic defects, repeat failures, and process breakdowns, and drive root cause analysis
• Partner with site leaders to translate findings into durable behavioral and process improvements
• Support turnover and startup quality validation for new sites and expansions in coordination with

🎯 Requirements

• Seven or more years of experience in mission-critical operations, QA/QC, commissioning, facilities
• Strong experience with audit programs, quality systems, corrective action processes, and field
• Working knowledge of data center operations, maintenance practices, and operational risk management.
• Ability to assess technical and procedural compliance with clarity and sound judgment.
• Strong documentation discipline and comfort with evidence-based reporting.
• Demonstrated ability to drive cross-functional improvement in environments with multiple

🎁 Benefits

• 100% employer-covered medical, dental, and vision insurance
• 401K program
• Standard paid holidays
• Unlimited PTO