Manager, Operations Strategy & Insights

📋 Description

• Lead the design, implementation, and evaluation of cross-functional initiatives that improve
• Develop operational playbooks, manage pilot programs, and recommend whether initiatives should be
• Own complex projects from problem identification and data analysis through recommendations
• Analyze operational data and develop advanced models to identify revenue growth opportunities
• Identify constraints affecting productivity, revenue generation, and service delivery
• Build and refine forecasting models to project revenue, labor demand, and operational performance

🎯 Requirements

• At least 3 years of experience in management consulting, corporate strategy, business operations
• Proven ability to manage multiple complex projects simultaneously, from initial problem definition
• Strong ability to connect operational insights with broader business objectives, identify
• Strong data analysis capabilities, attention to detail, and experience identifying trends
• Ability to develop and interpret forecasting models, assess operational drivers, evaluate business
• Experience developing performance dashboards, reporting tools, and metrics frameworks that

🎁 Benefits

• Competitive base salary: Annual compensation ranging from CAD $95,000 to $120,000, depending on
• Performance-based bonus: Eligibility for an annual bonus of up to 15%, in addition to base
• Competitive total rewards package: Access to a comprehensive benefits and rewards package designed
• Hybrid work arrangement: Work on-site in downtown Toronto from Monday to Thursday, with Fridays
• Meaningful strategic impact: Lead high-visibility initiatives that influence operational
• Professional development: Opportunities to strengthen strategic planning, advanced analytics