Manager, Patient Services

📋 Description

• Lead, mentor, and develop a team of Specialty Liaisons to deliver exceptional patient and provider
• Provide ongoing coaching, performance feedback, training, and professional development
• Foster a culture of accountability, engagement, collaboration, and continuous improvement.
• Ensure adequate staffing and coverage across assigned clinics.
• Drive operational excellence and achievement of clinic, patient satisfaction, growth, and service
• Monitor team performance and ensure consistent execution of key Specialty Liaison responsibilities

🎯 Requirements

• Bachelor's degree or equivalent combination of education and relevant work experience.
• 5+ years of experience in a healthcare or pharmacy environment with direct interaction with
• Strong people leadership experience, including coaching, performance management, and employee
• Excellent communication, organizational, and relationship-building skills.
• Proficiency in Microsoft Office, including Excel and Word.
• Ability to analyze performance metrics and drive results while maintaining a patient-centered