Manager, Patient Services Quality & Compliance

📋 Description

• Oversee quality system processes for patient services (CAPA, training, audits, metrics)
• Lead change management, process mapping and continuous improvement
• Support Q&C Roadmap implementation and cross-functional alignment
• Manage internal/external audits and remediation oversight
• Monitor quality metrics and drive management review inputs
• Integrate quality system into project management and performance reviews

🎯 Requirements

• BS in a science-related field; MS preferred
• 5+ years in Quality Systems with leadership experience
• In-office 3 days/week in Lake County, IL
• Strong organizational, analytical, reporting and communication skills
• Pharma patient-centricity, quality systems knowledge required
• Stakeholder management across multiple business functions

🎁 Benefits

• Comprehensive benefits package (health, dental, vision)
• 401(k) eligible with company programs
• Long-term incentive programs; base range disclosed in posting