Manager, Post-Sales Solution Architecture

📋 Description

• Lead a post-sales SA team for enterprise customers
• Own complex accounts and ensure successful implementations
• Drive renewals and expansion through value-based engagements
• Coach SAs on listening, risk surfacing, and path to success
• Hire, develop, retain a skilled SA team
• Collaborate with Sales, Product, and R&D to shape roadmap

🎯 Requirements

• 5+ years in solution architecture or technical customer-facing roles; 2+ years leading teams
• Experience leading technical ICs in high-growth environments with developer-facing or platform products
• Strong technical foundation APIs, data models, front-end frameworks, and integrations
• Proactive about risks and opportunities across the customer portfolio
• Clear, inclusive communicator with internal and customer stakeholders
• Ability to manage ambiguity and competing priorities while delivering customer value
• Familiarity with AI technologies and tooling to accelerate outcomes

🎁 Benefits

• A highly-skilled, inspiring, and supportive team
• Positive, flexible, and trust-based work environment for growth
• Global, multi-cultural group of colleagues and customers
• Comprehensive health plans and perks
• Healthy work-life balance
• Competitive stock options program and location-based salary