Manager, Professional Services

📋 Description

• Lead and develop a team of Consultants and Project Managers, promoting strong people management
• Own and drive key Professional Services performance indicators, including revenue, margin
• Oversee customer outcomes and ensure teams consistently deliver high-quality implementations
• Lead capacity planning, resource allocation, staffing forecasts, and workload balancing across
• Identify opportunities to improve operational efficiency and establish standardized processes that
• Create career paths, support individual development plans, clarify expectations, and help team

🎯 Requirements

• Proven experience managing teams within Professional Services, Consulting, Implementation, or a
• Strong business acumen with hands-on experience managing revenue, margin, utilization
• Demonstrated experience with capacity planning, staffing, resource allocation, and workload
• Experience working directly with external customers in Professional Services, Consulting
• Proven ability to operate in ambiguous environments, establish structure, and develop scalable
• Strong people leadership skills, with the ability to support team development, wellbeing

🎁 Benefits

• Salary range of $120,000–$160,000 USD, depending on location, experience, and qualifications.
• Potential eligibility for additional compensation, including bonuses or commissions.
• Comprehensive benefits package.
• Remote work opportunity.
• Flexible and autonomous working environment.
• Supportive culture focused on collaboration, trust, openness, and respect.