Manager, Return To Vendor (RTV)

📋 Description

• Own and manage the full RTV lifecycle — from claim initiation through resolution, credit receipt
• Establish and maintain a centralized RTV tracking system; monitor open claims, aging balances, and
• Develop and enforce RTV policies, standard operating procedures, and escalation protocols.
• Partner with Buying and Planning teams to identify and prioritize RTV candidates across categories.
• Lead direct negotiations with vendor partners to secure credits, replacements, or return
• Build and maintain productive vendor relationships while assertively advocating for the company's

🎯 Requirements

• 5+ years of experience in sourcing, procurement, vendor management, or supply chain — with direct
• Demonstrated experience negotiating with vendor partners, including knowledge of contract terms
• Strong analytical skills with the ability to manage large volumes of data and derive actionable
• Proficiency in Google Sheets; experience with ERP systems (SAP, Oracle, or equivalent) and
• Excellent written and verbal communication skills with the ability to influence without authority
• Highly organized with strong attention to detail and the ability to manage multiple open claims and

🎁 Benefits

• Base salary range: $124,000 - $138,000 USD
• Bonus and equity may be provided for eligible roles
• Equal opportunity employer
• Reasonable accommodations for qualified individuals with disabilities