Manager, Services Consulting

📋 Description

• Coach, mentor, and manage 4+ global ICs, with future growth potential
• Collaborate with Sales to support deal cycles, including RFPs, pitches, and on-site sessions
• Build and maintain subject matter expertise in Braze service offerings for pre-sales support
• Manage expectations to deliver for sales and post-sales leadership
• Liaise closely with post-sales leadership to ensure support by pre-sales
• Conduct discovery with prospective customers to understand needs and tailor sessions

🎯 Requirements

• 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis
• Excellent communicator, presenter, and storyteller with significant client-facing experience
• Stakeholder management with senior leadership (Head of CRM, VP/Director, C-suite)
• Experience working with Sales teams during deal cycles or aware of sales motions from a post-sales role
• Available to travel to prospective customer offices for on-site visits and collaboration
• Strong written and verbal English skills are essential

🎁 Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development via career pathing, learning platforms, and stipends