Manager, Spaceport Events

📋 Description

• Establish and enforce high standards for all event operations and guest experience.
• Own and optimize the JIRA system for hospitality requests.
• Lead catering reporting across venues to drive improvements.
• Direct creation of service plans, timelines, and schedules.
• Design training on customer service, allergen awareness, and nutrition.
• Lead performance management and development of hospitality staff.

🎯 Requirements

• High school diploma or equivalent.
• 10+ years in food service.
• 5+ years of leadership experience.
• Experience opening new operations and procedures.
• Experience managing teams across fine dining to quick service.
• Strong interpersonal and written communication skills.