Manager, Starlink Customer Success (Asia-Pacific & Oceania)

📋 Description

• Lead, hire, and develop a team of Customer Success Managers, Leads, and Specialists across
• Grow revenue across an existing book of enterprise resellers
• Help the team identify and close opportunities for customers to expand their use of Starlink across
• Build hardware and service forecasts that leadership can rely on, with a clear view of
• Develop a clear view of where demand is growing across the region and what is required to turn that
• Work through billing, payment, regulatory, capacity, logistics, product availability, and

🎯 Requirements

• Bachelor’s degree or equivalent professional experience
• 6+ years in customer success, account management, sales, or another commercial role for a technical
• 3+ years owning and growing a book of existing customers, with direct responsibility for revenue
• 2+ years of direct people management
• Experience managing enterprise customers across multiple countries or markets
• Must be willing to work onsite five days per week