Manager, Strategy and Operations

📋 Description

• Lead the Sales Operations function for Brightwheel’s Expansion, starting with a team of 2.
• Partner with Expansion owners, Sales, PDE, and Finance to set priorities.
• Define GTM strategy for expansion; decide what to build and sequencing of resources.
• Design scalable processes and playbooks for routing, scoring, handoffs, and post-sale.
• Build AI-driven workflows for automated analytics (closed-loss, Gong, segmentation).
• Run the Expansion funnel analytics cadence and present findings in WBRs/MBRs/exec forums.

🎯 Requirements

• 5–7 years SaaS Ops/RevOps/GTM Ops experience with 2+ years managing 2+ people.
• Strong analytical fluency; Redshift, Snowflake, Sigma, Salesforce, Gong, Clay.
• Proven AI fluency: built end-to-end automated workflows that run without manual effort.
• Track record building strong contributors; coach toward independence.
• Program management: multi-stakeholder, end-to-end projects with timelines.
• Executive communication: defend recommendations clearly and adjust based on feedback.

🎁 Benefits

• Equity in compensation package.
• Remote/distributed team across US time zones.
• Opportunity to shape Expansion GTM Ops in a fast-growing SaaS.
• Diversity and inclusive work environment.