Manager, Technical Success Management

📋 Description

• Lead a high-performing post-sales Technical Success team.
• Drive customer value in a consumption-based model.
• Build strong relationships with VP/C-level customer teams.
• Ensure continuous customer engagement beyond standard reviews.
• Implement Winning Playbooks to enable team success.
• Bridge Land and Expand motions with Pre-Sales leadership.

🎯 Requirements

• 3-5 years of experience managing post-sales technical success teams.
• Graduation (B.Tech / B.E) or equivalent higher education.
• Exceptional communication and negotiation skills with the ability to influence.
• Ability to build and stabilize a team through transitions.
• Leadership style that fosters a learning environment.
• Maintain excellent foundational relationships with customer teams.

🎁 Benefits

• Flexible workforce model: fully office-based, fully remote, or hybrid.
• Inclusive, diverse environment that supports authentic contributions.