Added
9 days ago
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Type
Full time
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Salary not provided
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Related skills

fintech customer service microsoft office e-commerce banking

📋 Description

  • Provide high-quality services to VIP customers via multiple channels
  • Drive end-to-end resolution of operational issues
  • Align with sales to understand customer profiles
  • Maintain high satisfaction while complying with policies
  • Identify risks for major complaints and escalate

🎯 Requirements

  • 3+ years in a customer-facing role at an international company
  • Bachelor’s degree and English CET-4
  • General knowledge of computers and Microsoft Office
  • Fintech, banking, or e-commerce experience is a plus
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