Media Operations Associate - Evenings & Weekends

📋 Description

• Monitor and maintain the accuracy and timely delivery of scores, statistics, odds, news, and other
• Monitor application alerts and functionality, identifying issues that could affect content quality
• Recognize, investigate, and escalate urgent operational or product issues to the appropriate teams.
• Support users by responding to feedback, questions, and difficulties related to digital products
• Perform quality assurance for new sports leagues, features, and functionality before and during
• Complete operational data-entry activities, including updating sports television listings, MMA

🎯 Requirements

• Post-secondary education completed or close to completion.
• Previous customer service experience, with the ability to communicate clearly and professionally.
• Extensive knowledge of sports, particularly the four major professional sports leagues.
• Strong attention to detail and the ability to identify discrepancies in fast-moving, time-sensitive
• Comfortable using computers and multiple digital tools and applications.
• Regular experience using both iPhone and Android devices.

🎁 Benefits

• Competitive annual salary of $45,000–$50,000 CAD.
• Comprehensive benefits package.
• Flexible, remote work environment.
• Fun and relaxed team culture.
• Education and conference reimbursement opportunities.
• Additional employee support and rewards designed to support physical, financial, and emotional