Medical Front Desk Receptionist

📋 Description

• Answer all incoming calls promptly and professionally.
• Ensure patients receive a warm, friendly, and personalised experience.
• Handle patient enquiries and direct calls appropriately.
• Provide excellent customer service while maintaining professionalism and empathy.
• Accurately record and communicate patient information.
• Learn and use the practice's internal software (full training provided).

🎯 Requirements

• Previous experience in a receptionist, front desk, call handling or customer service role.
• Experience within a medical, healthcare, dental, cosmetic or similar patient-facing environment is highly desirable.
• Excellent spoken and written English.
• Neutral or minimal accent with clear communication skills.
• Friendly, compassionate and confident telephone manner.
• Strong customer service skills with the ability to build rapport quickly.
• Good computer literacy and ability to learn new systems.
• Professional, reliable and organised.

🎁 Benefits

• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• NO TRACKER. NO PROBLEM