Medicare & Health Insurance Outbound Appointment Setting Virtual Assistant

📋 Description

• Conduct outbound calls to existing, previous, and new Medicare leads using client-provided contact
• Introduce the purpose of each call using approved scripts and determine interest in discussing
• Ask follow-up questions, identify appointment preferences, address routine objections, and schedule
• Communicate with seniors using patience, empathy, and clear language
• Follow up with interested prospects and maintain continuity throughout the outreach process
• Document questions, objections, concerns, and requests requiring additional attention

🎯 Requirements

• Previous experience in phone-based customer service, outbound calling, telemarketing, or similar
• Excellent spoken and written English, with a clear, professional, and easily understood speaking
• Experience setting appointments strongly preferred, particularly in lead generation, customer
• Experience communicating with seniors or individuals needing additional time, clarification, or
• Strong listening, patience, empathy, rapport-building, and conversational communication skills
• Ability to follow scripts while maintaining natural, respectful conversations and handling routine

🎁 Benefits

• Fully remote independent contractor opportunity
• Approximately 20 contracted hours per week with possibility of additional hours
• Competitive contractor rates
• Weekly payments according to engagement terms
• Free training and opportunities for professional upskilling
• Ongoing support, guidance, and assistance with client-specific tools and procedures