Member Engagement Coordinator

📋 Description

• Coordination and execution of member activations and engagement activities on the public floor and
• Coordinate and attend membership pop-ups at external community events and trade shows to support
• Liaise with internal Academy departments to support the administrative setup and delivery of
• Engage with members in the building during member hours and during opening hours
• Assist with the preparation, scheduling, and distribution of routine member communications; compile
• Provide administrative and logistical support for membership events, Members' Month activities, and

🎯 Requirements

• 1–2 years of administrative support, customer service, or event support experience
• Proficient with Google Workspace (Docs, Sheets, Drive, Forms) or similar software
• Experience working in a CRM database and willingness to learn the Academy database (Tessitura)
• Knowledge and interest in the Academy and enthusiasm for the mission
• Ability to work evenings and weekends as required
• Exceptional oral, written, and interpersonal communication skills

🎁 Benefits

• Comprehensive benefits package based on hours worked per week
• Hybrid work arrangement (3 days onsite, 2 days remote)
• Competitive hourly rate within industry and market standards