Merchant Services Associate

📋 Description

• Build strong partner relationships; train on our systems and updates.
• Ensure partners meet service standards via quality and satisfaction checks.
• Analyze and share data insights to support partner growth.
• Update partner menus and visuals to align with the Wolt brand.
• Assist the Development team with urgent cases as needed.
• Share best practices across the team to improve processes and support.

🎯 Requirements

• Fluent written and spoken English and French.
• 1 year in customer support or partner ops.
• Proactive, hands-on approach; delivers results.
• Excellent relationship-building and communication skills.
• Able to adapt in a fast-changing market.

🎁 Benefits

• Fast-growing tech company with startup mindset.
• Significant impact on partner growth and success.
• Supportive, inclusive team culture prioritizing innovation.
• Global opportunities for personal and professional development.