MES Support Engineer L2 (m/w/d)

📋 Description

• Provide Level 2 support for MES-related incidents and service requests.
• Support end-users working in manufacturing and laboratory environments.
• Execute MES configuration changes following approved procedures.
• Troubleshoot application issues impacting production activities.
• Support batch execution, electronic records, and manufacturing workflows.
• Participate in testing activities for system updates and enhancements.

🎯 Requirements

• 3 to 5 years of experience in MES, Manufacturing IT, or Application Support.
• Experience in Pharmaceutical, Biotechnology, Life Sciences, or Laboratory environments.
• Good understanding of manufacturing and laboratory processes.
• Ability to perform MES configuration and support activities.
• Understanding of GMP/GxP environments.
• Experience with incident, problem, and change management.