Microsoft Dynamics 365 Client Partner

📋 Description

• Serve as the primary point of contact for Strategic and Engaged client accounts
• Build and maintain trusted relationships with key stakeholders, including executive sponsors
• Act as an internal advocate for the client while balancing business needs to ensure mutually
• Maintain accountability for overall account health, satisfaction, and long-term partnership growth
• Lead regular business reviews and strategic check-ins to assess performance, identify risks, and
• Develop and maintain account plans aligned to client goals and Stoneridge capabilities

🎯 Requirements

• Bachelor’s degree in Business Administration or related field, or equivalent work experience
• 8+ years of experience in consulting, client delivery, or account management within a B2B or
• Strong experience managing client relationships in complex delivery environments (e.g., ERP
• Proven ability to drive account growth, retention, and client satisfaction
• Experience partnering with cross-functional teams including Sales, Delivery, and Practice leadership
• Strong understanding of Microsoft technologies and enterprise software solutions preferred

🎁 Benefits

• Medical Insurance
• Dental Insurance
• Vision insurance
• 401(k) contribution program (US) or RRSP Benefits (Canada)
• Life insurance
• Disability Benefits