TRACTIAN

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TRACTIAN

Mid-Market Customer Success Engineer

On site

Operations

Added

1 hour ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Save Job

Related skills

crm accountmanagement dataanalysis predictivemaintenance maintenancemanagement

📋 Description

Lead onboarding programs for mid-market clients, focusing on predictive maintenance.
Provide on-site and remote support to improve maintenance workflows.
Develop success plans with client teams, aligning TRACTIAN solutions with goals.
Visit factory floors to identify optimization opportunities.
Analyze client data to uncover insights and recommend improvements.

🎯 Requirements

Bachelor’s degree in Engineering (Mechanical, Electrical, or Production) or equivalent.
3-5 years in maintenance, production, or industrial environments; supervisor experience.
Proven ability to work with factory teams and decision-makers to implement solutions.
Strong analytical skills for interpreting operational data and identifying trends.
Experience with CRM systems and maintenance management tools is advantageous.

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