Mid-Market Vendor Services Manager

📋 Description

• Serve as the TPRM primary point of contact for an assigned portfolio of mid-market and other
• Build strong, trusted relationships with compliance officers, risk managers, and vendor management
• Guide clients through their post-sales lifecycle, ensuring clarity on service timelines
• Respond to client inquiries and provide guidance on vendor management best practices.
• Identify account risks, service gaps, and opportunities for optimization.
• Coordinate the gathering of due diligence documentation with our Vendor Operations Team to meet

🎯 Requirements

• 3+ years of experience in customer success, account management, or a related client-facing role.
• Experience managing multiple client accounts or projects simultaneously.
• Comfort operating in a fast-paced, deadline-driven environment.
• Demonstrated experience working with compliance, risk, or operational stakeholders.
• Bachelor's degree or equivalent experience in a related field.
• Professional certifications in Vendor Management, Risk Management, or related fields.

🎁 Benefits

• A fun, fast-paced work environment
• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
• 11 paid holidays
• Community and social events to keep you connected and engaged
• Mental Health Benefits
• Medical, Dental and Vision insurance