Mission Engineer - Miami

📋 Description

• Lead end-to-end lifecycle for strategic accounts.
• Own customer outcomes, not just coordination.
• Diagnose workflows and remove bottlenecks early.
• Design AI-enabled workflow solutions.
• Ship automations and integrations; build reusable tools.
• Provide onsite technical troubleshooting and executive engagement.

🎯 Requirements

• 8+ years in customer-facing technical roles.
• Law enforcement or military experience preferred, not required.
• Proven ability to ship automations, integrations, AI tools.
• Comfort across hardware, software, networking, cloud, AI tech.
• Strong communication with technical teams and senior stakeholders.
• Independent ownership mindset with cross-functional collaboration.

🎁 Benefits

• Competitive salary and 401(k) with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, dental, and vision plans.
• Fitness programs.
• Learning and development programs.