Mobile Customer Account Manager

📋 Description

• Manage a portfolio of mobile customer accounts to protect existing revenue and grow mobility
• Own mobile conversion and upgrade opportunities from customer outreach and pricing requests through
• Apply mobile technology expertise and customer analytics to recommend solutions, develop business
• Maintain a disciplined pipeline for assigned opportunities, contributing to conversion, upgrade
• Document account activity, identify process improvements, and independently recommend changes that

🎯 Requirements

• 2+ years of client relations or account management experience.
• 2+ years of experience with mobile, cellular, IoT, or related technology solutions.
• Experience managing sales opportunities, customer conversions, upgrades, or renewals in a B2B
• Ability to interpret account data and use it to prioritize opportunities and customer actions.
• Clear written and verbal communication skills for advising customers and coordinating with internal
• Strong organization and judgment to manage concurrent customer needs, deadlines, and follow-through.