Mortgage Operations Associate

📋 Description

• Manage mortgage applications from submission to completion.
• Liaise with lenders, solicitors, surveyors and customers for updates and docs.
• Ensure case records are accurate and compliant with regulations.
• Proactively monitor case pipelines and push cases forward.
• Support Operations with day-to-day admin and process improvements.
• Work with Underwriting and internal teams to move applications through stages.

🎯 Requirements

• Highly organised and able to manage multiple cases.
• Detail-oriented and pride in getting things right.
• Proactive with ownership and moving work.
• Natural problem solver who improves processes.
• Clear communicator with customers and partners.
• Collaborative and able to manage your own workload.

🎁 Benefits

• Everyone owns a piece of the company - equity
• Hybrid with 3 days a week in the office
• 25 days’ holiday a year, plus 8 bank holidays
• 2 paid volunteering days per year
• One month paid sabbatical after 4 years
• Employee loan