Added
20 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

crm jira e-commerce servicenow azure devops
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๐Ÿ“‹ Description

  • Act as the primary coordination point between Valtech, client, and CRM vendor for MS Dynamics 365
  • Gather, clarify, and document business/functional requirements for CRM vendor to action
  • Translate requirements into functional specs, user stories, or configuration changes
  • Manage and maintain Dynamics configurations: rules, workflows, forms, views, and entity/field setup
  • Support routine CRM maintenance: product/pricing/catalog updates
  • Provide first-line functional support; triage, troubleshoot, and escalate as needed

๐ŸŽฏ Requirements

  • 6โ€“8 years experience with Microsoft Dynamics 365 CRM (Sales/CS/Field Service or similar)
  • Proven experience configuring CRM: entities, forms, views, workflows, security roles
  • Technical understanding of Infrastructure, Database, IIS, networking relative to CRM
  • Experience with ticketing, booking, or e-commerce CRM setups (products, pricing, catalogues)
  • Strong requirements gathering and functional analysis; turn business asks into CRM configs
  • Excellent communication; able to run stakeholder calls and provide status updates

๐ŸŽ Benefits

  • Full-time position based in Bengaluru
  • Flexibility: remote and hybrid options (country-dependent)
  • Career advancement with international mobility and professional development
  • Learning and development with access to cutting-edge tools and experts
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