Provides leadership and direction to a team of Lead Programme Specialists / Programme Specialists
Responsible for all customer relations and negotiations
Manages relations with all suppliers
Responsible for successful achievement of all service level agreements
Assures that all program personnel are adequately trained on vendor management system provider
Utilizes program management skills of communication, presentation, time management, organization

🎯 Requirements

Previous experience managing a MSP client in a leadership capacity
Beeline/Fieldglass experience
Thorough understanding of the Workforce Management process, financial implications and benefits
Experience managing high-level customer and VMS or other vendor relationships
Ability to engage and sell to executive level clients
Ability to present conceptual information to all levels of internal and external management

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