Ensure all calls received are answered in a timely and professional manner.
Complete all NDLSFO duties and responsibilities in accordance with relevant procedures and
Process bookings & cancellations for NDLS Customers
Ensure the Data Protection is always adhered to as per the 8 Principles of Data Protection
Ensure a full understanding of SOP’s and Scripts
Ensure all agreed operational procedures & scripts are strictly complied with.

🎯 Requirements

Leaving certificate or equivelent

🎁 Benefits

Computer literate
Excellent communication skills – both verbal and written
Ability to multitask and work under pressure
Effective interpersonal skills at all levels
Ability to demonstrate accuracy and attention to detail
Ability to work under own initiative and as part of a team.

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