SGS

10,001+ employees
1481 jobs posted

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NDLS Front Office Subject Matter Expert

Customer Support

Added

1 day ago

Location

🇮🇪 Galway

Type

Contract

Salary

Salary not provided

Related skills

ms office customer service payroll training scheduling

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Processing driver licence applications including verification and payment
Handling customer calls to meet service level agreements
Escalating issues to 2nd line support and liaising with them
Support Payroll & Scheduling activities for the team
Stock control for the network of NDLS Centres
Coordination with Regional Supervisors and internal departments

🎯 Requirements

Strong Customer Service experience (2+ years)
Attention to detail and accuracy
Excellent communication and teamwork
Flexibility & reliability
PC Proficiency and MS Office
Fluent English (Irish language an advantage)

🎁 Benefits

Comprehensive training programme
SGS Onboarding Platform – SGS Campus
Employee Referral Incentive Scheme
Progression Opportunities
Annual Tax Saver Tickets for Rail, Bus and Luas
Bike to Work Scheme

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