Network Intelligence Advisor - US West

📋 Description

• Lead and execute technical professional services projects, ensuring successful implementations
• Guide customers on network observability to optimize infrastructure with Kentik insights
• Analyze usage patterns and data to find opportunities and suggest features/workflows
• Help customers integrate Kentik with their own tools via APIs and scripting
• Conduct technical check-ins to maintain high success and share roadmap
• Champion customer requirements and relay feedback to Product Management

🎯 Requirements

• 5+ years in a high-tech solutions engineering, professional services, or network engineering role
• Must be located on the U.S. West Coast
• Strong understanding of NetFlow, BGP, SNMP, DNS, TCP/IP, and HTTP
• Proven experience with Cisco/Juniper routers and Linux servers
• Familiarity with network observability or monitoring suites (Kentik, Netscout Arbor, Splunk, Dynatrace, Catchpoint)
• Exceptional verbal and written communication with staff-level engineers

🎁 Benefits

• Fully remote company operating globally
• Inclusive culture and supportive interview process
• Competitive benefits
• Opportunity to work with industry thought leaders and network experts