Network Optimization Coordinator

📋 Description

• Data Entry & Quality Control – Accurately input, update, and maintain vendor data in our
• Support Ticket Management – Monitor and respond to internal tickets related to vendor onboarding
• Vendor Outreach & Follow-Up – Call or email vendors to collect missing data, resolve blockers
• Operational Support – Assist in recurring tasks such as queue monitoring, basic reporting reviews
• Cross-Functional Collaboration – Partner with Sales, Support, and Operations teams to flag
• Contribute to Process Documentation – Help build and maintain process guides, checklists, and

🎯 Requirements

• 0–2 years of professional experience in data entry, customer support, operations, or an
• Comfortable communicating with customers via phone and email
• Strong attention to detail and a passion for getting things right the first time
• Basic familiarity with tools like Google Sheets, Excel, or CRM systems (Salesforce experience is a
• Able to stay organized, prioritize tasks, and meet deadlines in a fast-paced environment
• Strong written and verbal communication skills

🎁 Benefits

• Competitive compensation packages: The annual base salary range for this position is $50,000 -
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100%
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of