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6 days ago
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Related skills

technical support networking juniper cisco f5

📋 Description

  • Provide post-sales technical support
  • Manage customer support cases
  • Remote troubleshooting
  • Collaborate across global team
  • Work with internal teams
  • Create technical documentation

🎯 Requirements

  • U.S. citizenship required
  • Willing to work Pacific Time Zone hours
  • Bachelor's degree in Computer Science, Information Technology, Networking, or related field, or
  • 2-4 years in technical support or network support
  • Networking certifications (CCNA, CCNP preferred)
  • Hands-on experience with enterprise networking equipment

🎁 Benefits

  • Performance-based bonuses
  • Comprehensive compensation package
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