Network Support Engineer

📋 Description

• Act as subject matter expert for technical specifications and requirements for digital solutions
• Provide Tier 2 / advanced support for pre-sales and technical implementations of digital solutions
• Provide first and second tier support for networked solutions directly and in coordination with
• Record, track, and manage complaints using Intuitive’s business systems.
• Lead projects and initiatives relating to digital product support
• Create and maintain active directory accounts and PKI certificates.

🎯 Requirements

• Comprehensive hands-on experience and knowledge of network operations, configuration, and
• In-depth knowledge of core IT technologies and processes (e.g., network systems, operating systems
• Familiar with cybersecurity best practices and ability to maintain vigilance in monitoring cyber
• Familiar with data privacy, and protection regulations, such as ISO 27001 and the Act on the
• Excellent analysis, troubleshooting, and debugging skills, in particular TCP/IP and 802.11
• Professional with strong customer facing skills who can discuss technical information with a wide

🎁 Benefits

• Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.