New Patient Coordinator

📋 Description

• Prompt Lead Response: Respond quickly to SMS inquiries.
• Consultative Conversations: Ask open-ended questions about goals.
• Scheduling: Coordinate calls via Calendly if needed.
• Intake & Documentation: Capture details in CRM and scheduling tools.
• Relationship Building: Show empathy and listen to clients.
• Follow-Up: Send brief, personalized follow-ups.

🎯 Requirements

• Strong Communication Skills: Clear SMS and verbal communication.
• Curiosity & Empathy: Understand goals and concerns.
• Tech-Savvy: Learn CRMs and scheduling tools; training provided.
• Excel experience: Familiar with basic Excel tasks.
• Healthcare/Wellness Interest: Beneficial for telehealth services.
• Reliable Availability: Respond to leads throughout the day.
• Attention to Detail: Meticulous notes and privacy guidelines.

🎁 Benefits

• Meaningful Engagement: Connect with clients beyond scripts.
• Flexible Work Style: Part-time with personal flexibility.
• Ongoing Training: Learn in-demand tools.
• Team Culture: Collaborative, curious, empathetic.