Added
8 days ago
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Full time
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Related skills

bash tcp/ip dns vpn windows server

📋 Description

  • Troubleshoot and resolve basic desktop, software, network and server issues following published
  • Assist clients with the installation, configuration and ongoing usability of desktop computers
  • Follow standard escalation process, involving senior resources in a timely manner where required
  • Install software, patches and updates on desktops, laptops and servers
  • Resolve backup issues and perform restore testing
  • Works with senior resources to diagnose, troubleshoot, repair, and debug complex technical and

🎯 Requirements

  • Bachelor's degree in computer science, Information Technology, Network Engineering, or related
  • 3–7 years of experience in a NOC, Infrastructure Operations, Managed Services, or IT Operations
  • Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, routing, and
  • Experience monitoring Windows and Linux server environments
  • Hands-on experience with monitoring tools such as SolarWinds/PRTG/LogicMonitor/Datto
  • Familiarity with virtualization technologies such as VMware and Hyper-V
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