NOC Support Engineer

📋 Description

• Monitor global network infrastructure, event management systems, and operational alerts to identify
• Provide support for large-scale TCP/IP, VPN, and MPLS networks, including routing protocols such as
• Configure, troubleshoot, and maintain Cisco, Arista, and Juniper routers and switches.
• Perform second-level network and protocol troubleshooting, debugging, and incident investigation.
• Monitor and manage incoming customer emails and respond to telephone inquiries directed to Network
• Create, document, and manage incident tickets in the incident management system, ensuring accurate

🎯 Requirements

• 3–5 years of experience in network operations, network troubleshooting, and circuit troubleshooting.
• Strong technical knowledge of TCP/IP, VPN, MPLS, and routing protocols, including OSPF, BGP, EIGRP
• Hands-on experience configuring and troubleshooting Cisco, Arista, and Juniper routers and switches.
• Experience working in Network Operations Center (NOC) environments and supporting enterprise or
• Familiarity with incident management, network maintenance, and change management processes.
• Experience working directly with external customers and providing technical support in

🎁 Benefits

• Full-time employment opportunity.
• Opportunity to work with global network infrastructure and critical financial markets technology.
• Exposure to advanced networking technologies and complex technical challenges.
• Collaboration with international engineering, technical support, and vendor teams.
• Opportunities to develop networking expertise and expand technical knowledge.
• Professional growth within a global technology and network operations environment.