O&E Coordinator

📋 Description

• Answer calls from prospective participants; explain enrollment; convert inquiries to visits.
• Assign enrollments to Benefits Coordinator for financial verification, SOC, or Medi-Cal.
• Demonstrate in-depth knowledge of MOEE Playbook.
• Schedule initial home visits, LOC visits, assessments, enrollment conferences, and transportation.
• Aid MOEE Director in meeting facilitation; document tasks in Salesforce.
• Assist with PR, marketing, outreach, and enrollment projects.

🎯 Requirements

• Associate’s degree in a relevant field; bachelor’s preferred.
• Two (2) years of relevant experience preferred.
• Strong customer service orientation.
• Ability to work independently with minimal supervision.
• Reliable means of transportation.
• Experience in Salesforce, MS Office Suite, and/or Athena preferred.

🎁 Benefits

• Medical insurance coverage (Medical, Dental, Vision).
• Work-life balance - 17 days PTO, 12 holidays, and sick time.
• 401K savings + match.
• Advancement opportunities - hiring from within.
• And additional benefits.