Office & Workplace Experience Specialist

📋 Description

• Experience in reception, hospitality, customer service, office administration, or similar people-facing roles
• Welcome and assist visitors, clients, and employees in a warm and professional manner
• Deliver a high-quality office and customer experience as the face of the Lugano office
• Support daily office operations and administrative processes
• Coordinate meetings, travel arrangements, and events
• Manage incoming calls, emails, and correspondence

🎯 Requirements

• Experience in reception, hospitality, customer service, office administration, or similar people-facing roles
• Familiarity with office management procedures
• Highschool diploma or equivalent
• Ability to work independently and as part of a team
• A genuine customer-oriented mindset and strong interpersonal skills
• Excellent English and Italian communication skills