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Moniepoint

Offline Customer Support Officer (Bayelsa)

On site
Customer Support
Added
17 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

communication documentation customer support customer service data privacy

📋 Description

  • Serve as first contact for walk-ins and WhatsApp inquiries.
  • Provide prompt, accurate responses to inquiries.
  • Log all customer requests for tracking.
  • Coordinate with internal teams for timely resolution.
  • Escalate complex issues to Regional Lead as needed.

🎯 Requirements

  • 1–2 years of relevant customer service experience.
  • BSc or HND required.
  • Must have completed NYSC or have an exemption.

🎁 Benefits

  • Competitive compensation, benefits, and growth opportunities.
  • Support for professional development.
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