Moniepoint

11-50
77 jobs posted

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Moniepoint

Offline Customer Support Officer (Niger)

On site

Customer Support

Added

18 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

communication documentation customer support data privacy whatsapp

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📋 Description

Serve as first contact for walk-in customers nationwide and WhatsApp chats.
Provide prompt, accurate responses to inquiries and service requests.
Log all customer support requests for tracking and follow-up.
Coordinate with internal teams for timely issue resolution.
Escalate complex issues to the Regional/State Team Lead.

🎯 Requirements

1–2 years of relevant customer service or support experience.
BSc or HND required.
NYSC completed or valid exemption certificate.

🎁 Benefits

Competitive compensation, benefits, and career growth opportunities.
Support for professional development.

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