On-the-Ground-Specialist (Contractor) - Caper Deployments

📋 Description

• Support end-to-end testing of Caper Carts ahead of launch
• Assist cart setup, staging, and validation for customer use
• Execute in-store tasks aligned to deployment timelines
• Provide on-site launch support to troubleshoot issues
• Reinforce best practices to drive adoption and experience
• Collaborate with store teams and internal stakeholders

🎯 Requirements

• Hands-on, detail-oriented; thrives in fast-paced environments
• Independent worker, aligned with a broader team
• Comfortable working with store teams and customers to solve problems
• Willing to travel regularly within 2.5 hours
• Willing to travel up to 40% of the time in-market
• Experience in retail, field ops, or customer-facing roles

🎁 Benefits

• Flex First approach with work from home, office, or other spaces
• Regular in-person events and team collaboration
• Opportunities to learn new tools and grow with Instacart
• Supportive environment for field deployments and customer impact