On-the-Ground Specialist (Contractor) - Caper Deployments

Related skills

hardware troubleshooting training retail operations software troubleshooting in-store deployment

๐Ÿ“‹ Description

  • Support end-to-end testing of Caper Carts before launch
  • Assist cart setup, staging, and validation for customer use
  • Execute in-store tasks aligned to deployment timelines and checklists
  • Provide on-site launch support to troubleshoot issues in real time
  • Assist customers and store teams with Caper Cart usage
  • Reinforce best practices to drive early adoption and smooth customer experience

๐ŸŽฏ Requirements

  • Experience in retail or field operations
  • Comfortable with light technical troubleshooting
  • Strong communication and problem-solving skills
  • Ability to travel in-market within 2.5 hours regularly
  • Travel in-market within U.S. up to 40% of the time
  • Independent work style with store-team collaboration

๐ŸŽ Benefits

  • Flexible work location options (home, office, or remote)
  • Learn more about our flexible work approach
  • Regular in-person events and team connection
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