Onboarding & Activation Specialist (Post-Sale)

📋 Description

• Own post-sale accounts from deal close through activation
• Ensure accounts are staffed per client requirements and timelines
• Follow up with customers for approvals, feedback, and activation decisions
• Drive urgency to prevent activation delays
• Lead client onboarding: introductions, process walkthroughs, and expectations
• Serve as primary contact until endorsement to Account Management

🎯 Requirements

• Bachelor’s degree in Business, Sales, or related field (preferred)
• 3–5 years of experience in Account Exec, Sales, Customer Success, or Staffing
• Strong experience coordinating hiring processes, interviews, and client onboarding
• Proven ability to manage multiple accounts and stakeholders simultaneously
• Experience in subscription-based or service-driven businesses is a strong advantage