Onboarding Coach - Guest Experience

Added
11 hours ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce french email marketing onboarding

๐Ÿ“‹ Description

  • Remote onboarding coach role focusing on hospitality customers
  • Train clients on the Cloudbeds platform to power their hospitality business
  • Partner with Sales/Product to improve onboarding and adoption from day one

๐ŸŽฏ Requirements

  • 3+ years in hospitality or SaaS customer-facing roles
  • Strong communication with empathy and customer focus
  • Experience with CRM/Email Marketing platforms a plus
  • Fluent in French and English
  • Ability to manage multiple projects simultaneously
  • Process design and operational transformation experience

๐ŸŽ Benefits

  • Remote First, Remote Always
  • PTO per local requirements
  • Monthly Wellness Fridays
  • Fully Paid Parental Leave
  • Home office stipend
  • Professional development via Cloudbeds University
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