Onboarding Consultant III, Menu Enterprise

📋 Description

• Lead customer onboarding; build scalable, repeatable plans.
• Operate with autonomy; take ownership; solve problems.
• Own complex, multi-location implementations; document outcomes.
• Influence stakeholders; shape strategy; drive outcomes.
• Drive cross-functional alignment; ensure seamless handoffs.
• Identify and mitigate risks; drive timely solutions.
• Champion continuous improvement; develop playbooks and frameworks.
• Execute with project management rigor; use Salesforce, Google Workspace, and Asana.

🎯 Requirements

• 6+ years in enterprise onboarding/PM, SaaS or hospitality tech.
• Led 50+ concurrent projects across 500+ sites (contract to rollout).
• Influence cross-functional teams; deliver measurable outcomes.
• Executive presence; engage VP/C-suite stakeholders.
• Autonomy, ownership, and urgency; navigate ambiguity.
• PM tools: Salesforce, Asana, Google Workspace.
• Analytical, solution-oriented; anticipate risks; drive improvements.
• Experience with Toast MLM or similar enterprise menu tools.

🎁 Benefits

• Hybrid work model that supports in-person collaboration.
• Competitive compensation and benefits; see benefits page.
• Access to AI tools across disciplines to improve speed and quality.
• Location: Remote, US with flexibility for hybrid arrangements.