Onboarding Guest Experience Coordinator

Added
8 days ago
Location
Type
Full time
Salary
Salary not provided

Related skills

salesforce twilio cpaas whatsapp business api a2p 10dlc

📋 Description

  • Lead onboarding for guest messaging and phone integrations.
  • Act as strategic ops partner to launch customer messaging.
  • Coordinate Salesforce onboarding tasks and timelines.
  • Adopt automation and AI tools to speed adoption.
  • Support clients across Americas with time-zone coverage.

🎯 Requirements

  • 2+ years in technical support or onboarding role.
  • High emotional intelligence and trust-building.
  • Strong organizational skills; able to manage multiple tasks.
  • Languages: Spanish and/or Portuguese.
  • Experience with telecom, CPaaS, or messaging platforms.
  • Salesforce onboarding experience.

🎁 Benefits

  • Remote First, Remote Always
  • PTO per local labor requirements
  • Monthly Wellness Fridays - long weekends
  • Fully Paid Parental Leave
  • Home office stipend by residency country
  • Cloudbeds University development and manager training
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