Own the onboarding journey from signed contract through to Customer Success Manager (CSM) handoff
Project-manage each implementation: define timelines, set milestones, coordinate internal teams
Act as the primary client contact throughout onboarding
Collaborate with Account Executives at handoff to understand client expectations and commitments
Identify and escalate blockers early
Conduct formal structured handoffs to the CSM team

🎯 Requirements

3+ years of experience in client onboarding, implementation, or project management within SaaS
Full ownership mindset
Strong client communication skills
Exceptional project management skills
Collaborative approach
Commercial awareness

🎁 Benefits

Market competitive salary
Equity for all full time roles
Exceptional benefits
Commission plans for applicable roles

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