Own Customer Onboarding and implementation process
Lead customers from post-sale to go-live
Create and maintain implementation plans, milestones, risks, and dependencies
Align on success criteria — define what a successful go-live looks like from the customer's perspective
Build and share the implementation project plan with clear milestones and named owners on both sides
Establish a regular cadence — weekly syncs, status updates, and a defined escalation path

🎯 Requirements

Experience leading SaaS onboarding and implementations
Strong project and stakeholder management
Ability to manage multiple onboardings simultaneously
Excellent communication and presentation skills
Experience coordinating cross-functional teams
Strong problem-solving and organization skills

🎁 Benefits

Remote work
Global enterprise clients exposure
Leadership of onboarding programs
Cross-functional collaboration

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