Onboarding Success Manager - Proposal Management

📋 Description

• Onboarding: guide new customers through onboarding.
• Project Management: create and manage tailored project plans, milestones.
• Platform Configuration: tailor the AutogenAI platform to customer needs.
• Training Delivery: deliver onboarding training (foundational & advanced).
• Proposal Workflow Alignment: connect platform to RFP intake, reviews.
• Customer Handover: coordinate handoffs to Customer Success post-implementation.

🎯 Requirements

• Customer-Centric Mindset: deliver high-quality, tailored experiences.
• Project Management Skills: manage multiple onboarding projects with attention to detail.
• Exceptional Communication: strong presentation skills; engage stakeholders.
• Adaptability: flexible, solutions-oriented, thrives in change.
• Technical Acumen: quickly learn and adapt platform to customer use cases.
• GovCon Awareness: familiarity with federal contractors and public-sector procurement.

🎁 Benefits

• Stock Options: Meaningful equity in the company.
• Paid Time Off: Unlimited vacation.
• Flexible Work Options: Hybrid with ~2 days/week in NYC or client sites.
• Retirement Plan: 401(k) with company matching.
• Comprehensive medical/dental/life insurance for you and family.
• Paid Parental Leave: 16 weeks if birth, 4 weeks for partner.